Smart Care® for Connected Devices

AetherPal is a leading provider of connected device care products with multiple Tier 1 mobile operator deployments globally. Our Smart Care product portfolio personalizes the customer experience while significantly lowering support costs and device returns. Our “mobile first” design philosophy allows us to provide application and device support for a variety of connected devices such as smartphones, tablets, connected cars and wearables.

Find out how

Our Products

Markets
News
Downloads
Videos
Remote Control
Virtual Device Depot
Device Diagnostics
Self Care
Client Analytics
Peer to Peer Agent

Company
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    Daniel Deeney
    CEO


    Daniel has over twenty years of experience in building, growing and investing in technology companies in the communications market. Prior to Aetherpal, he was a founding partner of New Venture Partners, a leading venture capital firm with $700 million under management. At NVP, he worked with companies and entrepreneurs in fostering innovation and building new ventures, while investing in and managing a portfolio of companies. Before joining New Venture Partners, Daniel was with its predecessor organization, Lucent New Ventures Group. Prior to Lucent, he held a variety of senior positions at Venator Group and Mobilemedia Communications where he played a key financial role in the firm’s IPO. Daniel is currently on the venture advisory councils at Verizon Wireless and Sprint.

    He holds a MS in Management of Technology from the Wharton School at the University of Pennsylvania/Penn Engineering, an MBA from Pepperdine University

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    Deepak Gonsalves
    CTO


    Deepak is the Co-Founder and CTO of AetherPal. With an extensive background in wireless technologies and standards, he helps drive the technology strategy and the overall product vision of the company. He is responsible for the design and development of AetherPal’s carrier-grade customer care platform which has been proven by the world’s most respected mobile operators.  Deepak holds a Master’s degree in Computer Science and a Bachelor’s degree in Mechanical Engineering.

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    Tom Flaherty
    CFO


    As CFO of AetherPal, Tom manages all of the financial activities of the Company, including business planning and analysis, treasury functions and financial reporting, as well as overseeing HR, Legal and other administrative matters. Tom has over 20 years of experience at venture capital backed and publicly traded software, mobile communications and technology companies; with a focus on early stage and high growth companies. Tom’s software industry experience includes being CFO of Wayside Technology Group, a publicly traded software distributor and Corporate Controller of VPIsystems, a software company that optimizes telecommunications networks. Tom’s experience in the mobile communications industry includes being Director of Accounting at Centennial Communications, a mobile operator in the USA and the Caribbean. While an Audit Manager at Ernst & Young, his largest client was Cellular One, a mobile operator in the USA.

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    Jon Herttua
    VP Sales


    Jon Herttua has driven sales and marketing for AetherPal since inception converting several tier 1 operators to adopt AetherPal Smart Care™ as the standard platform for all customer care representatives to use secure remote control to quickly resolve device issues. Jon brings 25 years of executive management experience in the technology industry. Most recently he was VP of Global Sales for Bitfone driving global adoption of FOTA (Firmware-Over-The-Air) updates for mobile devices which became a common industry practice for end user device software updates. He contributed to the successful sale of the company to Hewlett Packard where he became director of global software sales.  As VP sales of Mformation Technologies he successfully deployed the first OMA DM based management solution for mobile operators also partnering with handset manufacturers to adopt standards to enable ubiquitous mobile device management solutions for all devices and networks. A clairvoyant technology pioneer he was VP of Sales for

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    Subbu Ayyalasomayajula
    VP Product Delivery


    Subbu has over twenty years of experience in software life cycle management, customer program management and software solution delivery for tier 1 wireless customers. He is responsible for requirements management, product quality and delivery, pre-production/production support and internal IT. Prior to AetherPal, he worked for Mformation Technologies as a Director of Product Delivery where he was responsible for overseeing new product releases and product upgrades to multiple tier 1 wireless customers worldwide. At Mformation, he worked with cross functional teams in successfully providing many large scale device management solutions to global wireless providers. Prior to Mformation, he worked for Verizon Communications in their revenue assurance unit where he successfully worked with clients in identifying, prioritizing, developing and delivering Revenue Assurance projects that contributed to an average revenue recovery of $3

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    Richard Cardone
    VP Business Development


    Richard has over twenty years of experience in sales, marketing and business development roles within technology companies in the communications market.  Prior to Aetherpal, he was Vice President of Strategic Sales at Tekelec (acquired by Oracle).  At Tekelec, he was responsible for expanding the penetration of Policy based solutions. Before joining Tekelec, Richard was Vice President of Market Development at Camiant (acquired by Tekelec) where he led the international expansion of the mobile policy solution. Earlier in his career, he held various positions at Acme Packet, Tazz Networks, PictureTel and Nynex.
    He holds an MBA and a BS in Electrical Engineering Technology from Northeastern University.

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    Vinay Chandra
    VP Product Management


    Vinay has over 25 years of experience developing key product strategies for companies ranging from startups to leading global enterprises. Vinay has been a driving force behind the innovation, launch, and success of numerous cutting-edge products. Prior to AetherPal, he was Vice President of Product Management at Smith Micro Software, a leading provider of applications that manage mobile data traffic and voice and video communications for operators, where he was instrumental in launching multiple innovative mobile services for leading mobile operators. Prior to Smith Micro, he held product management and strategic marketing positions at Verisign, Core Mobility, and Cignex Technologies. Vinay also founded and served as CEO of Trinity Solutions USA, provider of mobile phone application services acquired by Accel Group India in 2004.

    Vinay holds a MBA in Marketing from University of Phoenix and a B.E in Computer Engineering fr

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    Paul Gracie
    VP Sales - EMEA Region


    From AetherPal’s London office, Paul has responsibility for further developing AetherPal’s business relationships with mobile operators across Europe, the Middle East and Africa. He comes to AetherPal from Procera Networks, a leading company in the networking space for fixed line and mobile operators, where he held the title of Senior Vice President of Global Sales. He has also held senior management and sales positions at a number of European and Global technology and telecom companies including Fortinet, BIVIO Networks, Silver Peak Systems, Redline Networks (Acquired by Juniper Networks) and ArrowPoint Communications, which was acquired by Cisco Systems.

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    Daniel Deeney
    CEO


    Daniel has over twenty years of experience in building, growing and investing in technology companies in the communications market. Prior to Aetherpal, he was a founding partner of New Venture Partners, a leading venture capital firm with $700 million under management. At NVP, he worked with companies and entrepreneurs in fostering innovation and building new ventures, while investing in and managing a portfolio of companies. Before joining New Venture Partners, Daniel was with its predecessor organization, Lucent New Ventures Group. Prior to Lucent, he held a variety of senior positions at Venator Group and Mobilemedia Communications where he played a key financial role in the firm’s IPO. Daniel is currently on the venture advisory councils at Verizon Wireless and Sprint.

    He holds a MS in Management of Technology from the Wharton School at the University of Pennsylvania/Penn Engineering, an MBA from Pepperdine University

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  • Larry Paulson
    Independent Director


    Larry M Paulson has more than 25+ years of wireless industry experience. Larry currently works as Vice President of Product Management at Qualcomm where he is resposible for smartphone, tablet and laptop device refernce design activities for Qualcomm worldwide.

    Prior to Qualcomm, Larry worked as Executive Vice President and Chief Marketing officer of Brightpoint where he was responsible for corporate level strategy, corporate business development and brand marketing activities.

    Prior to that, he worked as Senior Vice President and General Manager of Nokia CDMA. Larry’s career with Nokia began in 1987 where he held numerous senior management positions including worldwide responsibilit

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  • Kurt Olender
    Director


    Kurt has more than 20 years of experience as a corporate attorney, specializing in, amongst other practice areas, debt and equity transactions, mergers and acquisitions, and licensing and technology oriented transactions. He is the founder of OlenderFeldman LLP, a full service corporate and commercial litigation law firm, focusing his practice on the representation of companies in all facets of their business, including corporate formation and structure, capital transactions, business strategy and mergers and acquisitions. He represents primarily closely held companies in a variety of industries, including venture capital, retail, fashion, manufacturing, pharmaceutical, media, ecommerce and information technology.
    In addition to his law practice, Kurt is an owner of and active in the management of companies in a several industries, including: furniture manufacturing and distribution, information technology, energy conservation and insurance.
    Kurt received his B.A. In Economics from the University of Roc

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  • David Martirano
    Director


    David is a co-founder of Point Judith Capital and has experience investing broadly in Communication, Mobile, Internet and Software companies. He is currently involved with the Firm’s investments in FSAStore.com, Nabsys, Spotlight Ticket Management, ParElastic, and Evergage, and was previously involved with Taqua (acquired by Tekelec NASDAQ: TKLC), Optasite (acquired by SBA Communications NASDAQ: SBAC), Fidelis Security Systems (acquired by General Dynamics NYSE: GD).

    Prior to founding Point Judith, David co-founded Rex Capital with Dave Mixer. While at Rex Capital, David led Rex’s investments in Yandex (NASDAQ: YNDX), the number one search engine in Russia, Co-nect, which was sold to Pearson (NYSE: PSO) and SnapGear which was sold to CyberGuard (NASDAQ: CGFW).

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  • Thomas Uhlman
    Director


    Dr. Thomas M. Uhlman was a founder of New Venture Partners where he currently serves as Managing Partner. His current investment is AetherPal.  Prior investments include Elanti Systems, elemedia, GeoVideo Networks, GlobalCast Communications, iBiquity Digital, Lucent Digital Video, Lumeta, Maps On Us, Palladium (Lucent Public Safety Systems) and TimeSight Systems.  Previously, Tom served as President of Lucent Technologies’ New Ventures Group from 1997-2001. Between 1997 and the present, Tom and his colleagues have created over 60 new technology businesses.

    Between 1995 and 1997, Tom held senior executive positions at Lucent Technologies and AT&T. At Lucent, he was Senior Vice President, Corporate Strategy, Business Development and Public Affairs responsible for strategy, mergers and acquisitions, planning and government affairs activitie

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  • Locations

    Email: info@aetherpal.com


    USA Office
    1 Cragwood Road
    Suite 305
    South Plainfield, NJ 07080
    Phone: +1 908 205 0102

    India Office
    #6/2, Willingdon Crescent, First Floor,
    Pycrofts Garden Road, Thousand Lights
    Chennai, Tamil Nadu 600006
    Phone: +91 4442300379

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