Mobile Support App, Valet, Adopts AppConfig Community Best Practices to Support and Address the Full Lifecycle of Enterprise Mobile Apps South Plainfield, NJ– July 6, 2016 – AetherPal, a leading provider of Mobile Support Management (MSM) solutions for enterprises and mobile operators, today announced that the company joined the AppConfig Community, a collection of industry leading technology companies, including IBM, JAMF, MobileIron, SOTI and VMware AirWatch, that have come together to make it seamless for users to adopt, administrators to manage, and developers to build secure enterprise apps. AetherPal joins a host of mobile technology leaders committed to enabling organizations to seamlessly adopt enterprise apps through a simplified and consistent app management approach that enhances the end user experience and reduces user errors and frustration, simplifies configuration and management, all while maintaining enterprise grade security. “The AppConfig Community is a major step forward for enterprise mobility, greatly simplifying the configuration and set-up…Read More >
SOUTH PLAINFIELD, NJ (PRWEB) OCTOBER 20, 2016
AetherPal, today announced it has received certification of its application with ServiceNow®. Certification by ServiceNow signifies that Valet has successfully completed a set of defined tests focused on integration interoperability, security and performance. The certification also ensures that best practices are utilized in the design and implementation of AetherPal’s application for ServiceNow.
AetherPal’s Valet MSM application for ServiceNow delivers time and cost-saving mobile self-service support capabilities directly into the hands of end users. This empowers users, reduces IT support ticket volume, and automates net new support tickets into ServiceNow’s leading IT service management (ITSM). Valet’s purpose-built mobile self-service solution empowers the mobile user to resolve up to 80 percent of their mobile IT support requests, without the assistance of IT resources.
Valet provides users with an always-available “Mobil